Terms and Conditions

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Trademarks
  • All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by POS Innovation. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of POS Innovation or any third party, except as expressly granted herein.

    TRADEMARKS

    POS Innovation offers products from numerous companies. We are an independent reseller of these products, working with their distribution channels to offer these products. All trademarks belong to their respective holders. The absence of a product or service name or logo belonging to respective companies anywhere in the text of this Site does not constitute a waiver of their trademark or other intellectual property rights concerning that name or logo. All other products, logos, and brand names are trademarks and/or registered trademarks of their respective companies. POS Innovation disclaims any and all rights in these marks. POS Innovation makes a best effort to represent the products offered on this site with accuracy and clarity as to the manufacturer of the product, logos, and information pertaining to the products. The use of a logo, company name, trademark, description, or any other reference to products listed on our site does not indicate affiliation with, endorsement by, or representation by, respective companies on our site



  • Use Of Site
  • This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. POS Innovation and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if POS Innovation believes that customer conduct violates applicable law or is harmful to the interests of POS Innovation and its subsidiaries.

    1. Delivery and Acceptance.

    1.1 Seller shall deliver the System as soon as practicable after execution hereof. If Buyer(s) specified a delivery date, Seller agrees to use commercially reasonable efforts to deliver by then. Seller shall provide any selected services in accordance with its terms and conditions then in effect.

    1.2 The System shall be deemed to be accepted by Buyer(s) when it is installed and ready to use by Seller.

    1.3 The risk of loss of the System or any part of it shall pass to Buyer(s) upon delivery to Buyer's possession. Buyer(s) shall be responsible for insuring the System against loss, damage or theft until payment in full of the Purchase Price.

    2. Payment: Title and Security Interest; Taxes

    2.1 The purchase price for the System shall be the sum of all amounts on the reverse side for all items aquired by Buyer(s), including sales tax and applicable services (hereinafter "Purchase Price"). The Purchase Price shall be paid in full within thirty (30) days of acceptance of the System, unless specified otherwise on the reverse of this sheet.

    2.2 Buyer(s) hereby grants Seller a security interest in the System, and the proceeds of the System. Seller hereby retains a perchase money security interest, and this Agreement for that purpose shall be deemed a security agreement. Buyer(s) agrees to execute a UCC-1 financing statement or any similar documentation at Seller's request in order for Seller to pertect its security interest. Buyer(s) agrees to take no action which would compromise Seller's owner- ship or security interest. Buyer's agrees that the System shall remain personal property and shall not be considered trade fixtures or part of the realty.

    2.3 Buyer(s) shall pay to or reimburse Seller amounts equal to any sales or use tax, excise tax, tariff, duty, or assessment (other than any tax based upon Seller's net income) and any related interest and penalties imposed by any govern- mental authority at any time with respect to the sale, license, or use of any or all parts of the System. Such amounts shall be invoiced to Buyer(s) by Seller. Buyer(s) shall pay or reimburse Seller promptly for such amounts or provide Seller with evidence of tax exemption acceptable to the taxing authority in question.

    2.4 Buyer(s) understands and agrees that a taxing authority may assess such taxes, interest, and penalties after the date on which Buyer(s) is first invoiced for any fees due hereunder or after the date on which Seller accepts evidence of tax exemption. Buyer(s) agrees to reimbure Seller for such later-assessed taxes, interest, and penalties even if Seller is assessed such amounts following discontinuance of use of the pertinent item of Hardware or license of Soft- ware and termination of this Agreement. Seller's claim for such amounts and cause of action for nonpayment shall arise only when Seller is assessed for such amounts and Buyer(s) fails to pay Seller's invoice for such amounts.

    3. Software License.

    3.1 Payment of the Purchase Price entitles Buyer(s) to fully-paid-up, perpetual licenses of each item of Software, subject to the limitations on use and disclosure contained herein.

    3.2 The Software may by used by the Buyer(s) only for Buyer's own use on the Hardware, or on back-up equipment to continue the processing of Buyer's work product during any period of in operation of the Hardware. Full title and ownership rights in and to the Software shall at all times remain with Seller.

    3.3 No right to use, print, copy, display, view or move the Software is granted hereby except as expressly provided in this Agreement. Buyer(s) may not copy any manuals, videotapes, or other printed material supplied by Seller here- under but may obtain under license from Seller additional copies thereof to support Buyer's use of the System at Seller's charges then in effect.

    3.4 The term of the license granted under the Agreement is perpetual, except that it may be discontinued upon defalt of the Buyer(s) hereunder with respect to Buyer's responsibilities to protect the confidentiality of the Software, or Buyer's default in performance under the Agreement.

    3.5 Upon discontinuance of the license or termination of this Agreement by either party or operation of law, Buyer(s) shall discontinue its use of the Software and, within ten (10) days, return to Seller the original copies of the Software supplied to Buyer(s) and destroy or delete all copies of that Software, including but not limited to any Seller supplied information, load modules, back-up or archival information, data sets, and documentation. Buyer(s) will verify these actions in writing to Seller.

    4. Responsibilities of Buyer

    4.1 Buyer(s) shall be exclusively responsible for the supervision, management, and control of its use of the System including, but not limited to: (1) assuming proper machine configuration, machine-readable program installation, audit controls, and operating methods; (2) establishing adequate back-up plans and implementing sufficient procedures and checkpoints to satisfy its requirements for restart and recovery of all data and information in the event of a malfuntion; and (3) properly supervising and adequately training employees who operate the System to minimize the likelihood of a malfunction.

    4.2 Buyer(s) agrees to observe complete confidentiality with regard to the Software and internal aspects of the Hardware as disclosed in the maintenance and operating manuals of the Hardware. Buyer(s) agrees to use the same care and discretion to avoid unauthorized use, copying, disclosure, or transfer of the Software that it employees with respect to its own confidential information of a similar nature.

    4.3 Buyer(s) acknowledges and agrees that in the event of an unauthorized use, copying, disclosure, or transfer of any confidential information or data contained in the System, Seller will not have an adequate remedy at law, and, therefore, injunctive or other equitable relief would be appropriate to restrain such use, copying, disclosure, or transfer, treatened or actual.

    4.4 Nothing in this Section 4 shall restrict Buyer(s) with respect to information or data identical or similar to that which Seller threats as proprietary but which was or is rightfully obtained by Buyer(s) from the public domain or from sources other than Seller.

    4.5 The provisions of this Section 4 shall survive the termination of this Agreement.

    5. Liability.

    5.1 Seller's entire liability and Buyer's exclusive remedy shall be as follows: (a) In all situations involving performance or nonperformance of the System, Buyer's remedy is set forth under the Warranty herein. (b) For any other claim concerning performance or nonperformance by the Seller pursuant to or in any other way related to the subject matter of this Agreement, or for damages for any cause whatesoever and regardless of the form of action, whether in contract or in tort including negligence. Buyer's remedy shall be actual damages up to the amount of the Price for the item(s) which are the subject of the dispute of twenty-five percent (25%) of the Purchase Price, whichever is greater.

    5.2 IN NO EVENT WILL SELLER BE LIABLE FOR ANY LOST PROFITS OR OTHER CONSEQUENTIAL DAMAGES, INCLUDING LOSS OF MEMORY, EVEN IF SELLER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. In no event will Seller be liable for any clam against Buyer by any other party.

    6. Warranty.

    6.1 Seller warrants that at the time of delivery of the original System supplied to Buyer(s) and for a period of ninety (90) days thereafter, the original System will operate according to its published specifications. Seller does not warrant that the System will meet all of Buyer's requirements or that it will operate uninterrupted or error-free.

    6.2 The extent of Seller's liability under this Warranty shall be limited to repair or replacement of the part of the System which is nonfunctioning as soon as practicable, to the extent Seller determines to be necessary, at Seller's own cost and exspense, provided written notice of a claimed problem is received by Seller during the warranty period.

    6.3 If after repeated efforts Seller is unable to make the System operate as warranted, Buyer(s) may terminate this Agreement and receive a refund of amount paid, less the reasonable value of use, or may continue use of the System with an appropriate reduction in the Purchase Price.

    6.4 This warranty shall not apply if: (1) the System shall not be used in accordance with Seller's instructions, (2) the System shall have been altered, modified, or converted by Buyer(s) without the written approval of Seller, (3) any of the Buyer's other software or equipment shall malfunction, or (4) any other cause within the control of Buyer(s) shall cause the problem.

    6.5 THE FOREGOING WARRANTY IS IN LIEU OF OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

    7. Maintenance and Services. Maintenance and other services are available to Buyer(s) in accordance with the terms and conditions then in effect by Seller.

    7.1 On-site maintenace is available, according to Seller's Maintenance Agreement which will be provided upon request.

    7.2 Additional programming and training services are available upon payment of Seller's consulting fees then in effect if on-site assistance is required. Seller's standard additional consulting rate for such services will be applicable. To the exent it is later determined that the problem was due to failure of the Hardware to perform the transactions it is designed to perform, or due to the fault or negligence of Seller in providing technical support. Buyer(s) will be re- imbursed for any increased charges for such on-site assistance.

    7.3 In all cases, Seller may withhold maintenance if Buyer(s) modified the System without Seller's written consent or otherwise fails to comply with the terms and conditions of this Agreement. Further, Buyer(s) agrees to assist Seller with respect to any problem in the System, including informing Seller of any problems, providing Seller with listings, dups, or diagnostics and causing Buyer's most suitable technicians to assist Seller.

    8. Miscellaneous.

    8.1 Seller shall not be liable for delays in the performance of its obligations hereunder due to causes beyond it reasonable control including but not limited to acts of God, strikes, or inablitiy to obtain labor or materials.

    8.2 All notices which any party may be required or desire to give to any other party shall be given by personal service, or U.S. registered mail or certified mail, prepaid to the other party at its respective address set forth at the beginning of this Agreement.

    8.3 This Agreement, together with all schedules or modifications now and hereafter made a party hereof, shall be binding on the respective parties and their respective heirs, executors, administrators, legal representatives, successors, and assigns.

    8.4 This Agreement shall be governed by the laws of the State of Pennsylvania applicable to contracts wholly executed and performed in the State of Pennsylvania, and venu shall be proper only in Bucks County, Pennsylvania.

    8.5 No waiver of any breach of this Agreement shall constitue a waiver of any other breach of the same or other provisions of this Agreement and no waiver shall be effective unless made in writing.

    8.6 In the event that any provisions herein shall be illegal or uneforceable, such provisions shall be served and the entire Agreement shall not fail, but the balance of the Agreement shall continue in full force and effect.

    9. Default

    In the event of default by Buyer(s) in the payment of any portion of the purchase price as when the same shall become due and payable. Seller may declare the unpaid balance of the Purchase Price to be immediately due and payable and shall have all of the rights and remedies of a secured party under the Uniform Commercial Code, including the right to enter upon the premises where the collateral is located and repossess or remove it, or alternatively, to require Buyer(s) to make it available to Seller at a place designated by Seller which is reasonably convienient to both parties. Buyer(s) agrees to pall all expenses, including reasonable attorney fees, incurred by Seller in enforcing its rights against Buyer(s) and agrees that its obligation to pay these expenses shall be included in the obligations secured by collateral.



  • Privacy Policy
  • POS Innovation use of personal information that you may submit to POS Innovation through this Web site is governed by the POS Innovation Privacy Policy.

    PRIVACY POLICY

    We respect the privacy of every individual who visits our site. This Privacy Policy explains how www.posinnovation.net (“Website”) collects and otherwise processes personally identifiable information (“Personal Information”).

    You may choose to submit Personal Information (such as your name, address, e-mail address and telephone number) to us at several different points on our website. We collect and use Personal Information for business purposes only. We will not share this information in ways different from what is disclosed in this statement. If you have any questions about this Privacy Policy or the Website, please contact us at information@posinnovation.net.

    Who is collecting your information
    The Website is owned and operated by Point Of Sale Innovation (POS Innovation) This policy applies only to www.posinnovation.net. POS Innovation is the sole owner of the information collected on the Website.

    What Information We Collect
    Information on www.posinnovation.net is gathered in two ways: (1) indirectly, i.e., certain anonymous information about all visitors, such as domain name, and page views, which is collected through our site's technology and is not linked to individual identities (see “Cookies” below); and (2) directly, when you voluntarily submit Personal Information such as, first and last names, addresses and email addresses, on various pages of www.posinnovation.net. When we collect this type of information, we will notify you as to why we are asking for information and how this information will be used.

    Cookies 
    Some information that we collect about subscribers is collected passively through the use of “cookies.” Cookies are small files of information, which save and retrieve information about your visit to www.posinnovation.net - for example, how you entered and navigated our site, and what information was of interest to you. The cookies we use do not contain personally identifiable information.

    Orders 
    We request information from the user on our order form. Here a user must provide contact details currently we do not ask for any financial information, such as credit card payment information. This information is used for billing purposes and to fill customer's orders. In order to collect payment or if we have trouble processing an order, this contact information is used to get in touch with the user.

    Email Addresses
    Email addresses acquired through our website are added to our customer database for email communications. Emails may be sent out for specials, announcements, software information as well as site specific communications.  You have the right to opt out of all email newsletters by submitting the request to information@posinnovation.net. Please allow up to 7 days for this to take place. If you do choose to opt out of email newsletters our staff may still send to you emails pertaining to your site only.

    Surveys & Contests
    From time-to-time our site requests information from users via surveys or contests. Participation in these surveys or contests is completely voluntary. Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of the Website and other POS Innovation services.

    How We Use Your Information And Who We Share It With
    During the course of business, we may disclose Personal Information to third-party service providers who have been legally contracted to help us with these tasks, and are prohibited from using it for any other purpose. We may also need to disclose Personal Information where required by law, court order, or in connection with the sale or transfer of all or part of the business.



  • Shipping & Delivery
  • At this time, POS Innovation ships merchandise to locations within the United States and U.S. territories, including Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands. Additionally, POS Innovation ships merchandise to Canada and Mexico, but not to other international locations. The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier.

    Shipping Terms & Conditions
    All orders are processed Mon – Fri during office hours. Orders placed by Noon will ship the same day as long as payment arrangements have been completed and the product is in stock. If you wish to cancel an order, please call us at the numbers listed as soon as possible.

    Upon order fulfillment, an e-mail may be sent to notify you of a delivery date and to give you a shippers tracking number. All delivery dates are estimated and may vary according to the shipping address and method(s) of shipping you have chosen.
    We do not ship on Saturday or Sunday.



  • Warranties
  • The Content included in this Web site has been compiled from a variety of sources and is subject to change without notice as are any products, programs, offerings, or technical information described in this Web site. POS Innovation makes no representation or warranty whatsoever regarding the completeness, quality, or adequacy of the Web site or Content, or the suitability, functionality, or operation of this Web site or its Content. By using this Web site, you assume the risk that the Content on this Web site may be inaccurate, incomplete, offensive, or may not meet your needs and requirements. POS Innovation SPECIFICALLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT WITH RESPECT TO THESE WEB PAGES AND CONTENT. IN NO EVENT WILL POS Innovation BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

    -- OR Depending on State --

    The information and content on this server is provided "as is" with no warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Any warranty that is provided in connection with any of the products and services described on this Web site is provided by the advertiser or manufacturer only, and not by POS Innovation.

    The references and descriptions of products or services within the Web site materials are provided "as is" without any warranty of any kind, either express or implied. POS Innovation is not liable for any damages, including any consequential damages, of any kind that may result to the user from the use of the materials on this Web site or of any of the products or services described hereon.

    The descriptions of, and references to, products, services and companies on this Web site are the sole responsibility of the companies providing the information ("advertisers"), and not POS Innovation.

    The inclusion of material on this server does not imply any endorsement by POS Innovation, which makes no warranty of any kind with respect to the subject matter of the server materials advertised.

    A possibility exists that the server materials could include inaccuracies or errors. Additionally, a possibility exists that unauthorized additions, deletions, and alterations could be made by third parties to the server materials. Although POS Innovation tries to ensure the integrity and the accurateness of the server materials, it makes no guarantees about their correctness or accuracy. Before relying on any representation made in any of the server materials, check with the advertiser of the product or service to ensure that the information you are relying upon is correct.

    WARRANTY POLICY

    New equipment is warranted for one year from the purchase date for parts and the first 90 days for parts and labor. During the first 90 days if any equipment purchased from us stops working due to manufacturer defect, POS Innovation will provide a loaner while the defective equipment is being repaired or at our discretion will exchange the equipment with a comparable unit. After the first 90 days equipment that breaks down due to a manufacturer defect can be sent to us for repair under the manufacturer’s warranty. Rental or loaner equipment is only available after the first 90 days for customers who are on our Gold Plan +, Premium or Platinum Support Plans. Refurbished equipment is warranted for 30 days from the date of purchase. The warrantee on the used equipment is only on the parts previously repaired. Platinum plans include an additional 1-year warranty on all new equipment purchased through POS Innovation from date of purchase or date of equipments install date. Equipment is inspected upon being received at our repair facilities. Equipment that is deemed inoperable or repairs made necessary by damage for any cause including, customer neglect, damage due to fire, wind, water, storm, riot, vandalism, war, natural disaster, burglary, power line fluctuations or outside of specified norms will void the manufacturers warranty.



  • Return Policy
  • You may purchase merchandise from this Web site by using any one of the payment options listed in (link to Payment Options). POS Innovation reserves the right to change its payment procedures at any time without prior notice to you.

    Return Policy

    How To Return An Item
    Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. Your must return the item within 30 days of your purchase. 

    Please call 330-823-3111 to request a refund and we will assign you a tracking #.

    Return Exceptions

    Some items can not be returned if they are opened. 

    Merchandise that has been used or altered will not be accepted for return or exchange. 

    Restocking Fee

    All items are subject to a 10% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that was paid on the order. 



  • Store Hours
  • Office Hours

    Mon - Fri 9 am - 5 pm    Sat, Sun and Holiday’s Closed